Claude E. Elkins


Executive Vice President & Chief Marketing Officer

Ed Elkins is EVP and Chief Marketing Officer at Norfolk Southern Corporation. Since 1827, Norfolk Southern has safely moved the goods and materials that drive the U.S. economy. Today, its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes.

Appointed Chief Marketing Officer in 2021, Elkins leads the company’s Intermodal, Automotive, and Industrial Products business divisions. He also manages the Real Estate, Industrial Development, Short Line Marketing, Field Sales, and Customer Logistics business groups.

After serving in the United States Marine Corps, Elkins was hired by Norfolk Southern as a Road Brakeman in 1988. He then served as a Conductor, Locomotive Engineer, and a Relief Yardmaster. Following his time in Operations, Elkins spent two decades in Intermodal Marketing. In 2016, Elkins was named Group Vice President of Chemicals Marketing, and in 2018, he was promoted to Vice President of Industrial Products.

Currently, Elkins serves on the Georgia Chamber of Commerce Executive Committee and on the boards of directors of the National Association of Manufacturers and TTX Company. He also represents Norfolk Southern as an active member of the Traffic Clubs of Chicago, New York, and Pittsburgh and the North American Rail Shippers Association. Elkins also serves on the Georgia State University Marketing RoundTable.

Elkins is a native of southwestern Virginia. He earned a bachelor’s degree in English from the University of Virginia’s College at Wise and an MBA from Old Dominion University with a concentration in Port & Maritime Economics. He also holds management certificates from Harvard Business School, the University of Virginia Darden School of Business, and the University of Tennessee Supply Chain Institute.